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Billing & Payment
(5)
How do I pay?
Do I need to tip my cleaner?
Will I be invoiced?
How do I redeem a coupon?
Can I apply a coupon to a regularly scheduled booking?
Bookings
(9)
How do I make a booking?
How soon can I book a cleaning?
How many hours should I book?
How do I book a regularly schedule booking?
Why am I not able to book the date and time that I want?
Our Cleaners
(9)
Who are your cleaners?
How is my cleaner selected?
Can I trust my cleaner?
How can I trust my cleaner to do a good job?
Can I request a cleaner?
Our Services
(9)
What is Qasa.PH and what do you guys do?
How does cleaning pricing work?
Why don’t I just hire a maid or a maid service?
How does it work?
What’s in a standard clean?
Policies
(3)
What is your cancellation and rescheduling policy?
What are your hours of operation?
What is your policy on tipping and gratuity?
Urgent Issues
(7)
What should I do if my cleaner is late?
What should I do if my cleaner doesn’t show up?
What should I do if my cleaner needs more time?
What should I do if my cleaner finishes ahead of time?
What if something is damaged?
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